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1. Introduction to Computers and IT
- What is a computer?: Understanding the components of a computer (hardware vs. software).
- Types of computers: Desktops, laptops, tablets, and mobile devices.
- Basic terminology: CPU, RAM, hard drives, and peripherals.
2. Operating Systems
- What is an operating system (OS)?: Overview of Windows, macOS, and Linux.
- Basic tasks in an OS: File management, user interface, taskbar, and system settings.
- Installing software: How to install and uninstall programs.
3. Computer Hardware
- Internal components: CPU, RAM, motherboard, storage devices (HDD, SSD).
- External components: Monitors, keyboards, mice, printers, and other peripherals.
- Troubleshooting: Common hardware problems and solutions.
4. Software Applications
- Productivity software: Introduction to word processing, spreadsheets (e.g., Microsoft Word, Excel), and presentations (e.g., PowerPoint).
- File management: How to create, save, and organize files.
- Basic usage of web browsers: Browsing the internet, using search engines, and understanding URLs.
5. Internet and Networking
- What is the Internet?: Understanding the basics of the web, websites, and online services.
- Basic networking concepts: Wi-Fi, Ethernet, IP addresses, and DNS.
- Using email: Setting up an email account, sending/receiving messages, attachments.
6. Cybersecurity Fundamentals
- Understanding security risks: Viruses, malware, phishing, and online scams.
- Basic security measures: Strong passwords, firewalls, antivirus software.
- Safe online practices: Privacy settings, secure browsing, and recognizing phishing attacks.
7. Basic Programming Concepts (Optional)
- Introduction to programming languages: HTML, CSS, JavaScript, Python, etc.
- Basic logic: Understanding variables, loops, conditions, and functions.
- Simple projects: Create a basic webpage or a simple Python script.
8. Cloud Computing and Data Storage
- What is the cloud?: Understanding cloud storage services like Google Drive, Dropbox, etc.
- Cloud services: How cloud-based software works (e.g., Google Docs, Office 365).
- Backing up data: Importance of data backup and recovery options.
9. Tech Support and Troubleshooting
- Basic problem-solving steps: Identifying issues, diagnosing problems, and finding solutions.
- Common IT issues: Slow performance, connectivity problems, software crashes.
- Using system tools: Task Manager, Disk Cleanup, and System Restore.
10. Ethics and Professionalism in IT
- IT ethics: Understanding privacy, intellectual property, and digital rights.
- Basic IT career paths: IT support, network administration, software development, and cybersecurity.